'The photo of the flowers was beautiful. I am also quite impressed that they helped me fix my mistake of a wrong delivery date. I received an abundance of notifications including order confirmation, the date change confirmation and delivery confirmation. However, when I asked my friend if she had received the flowers, she had not. She went to the funeral home, and they did not have them either. I called FloristOne and talked to Katie, and she had it resolved in minutes. She provided proof that the flowers had been delivered to the funeral home. My friend texted me shortly after to tell me she had them. So FloristOne gets 5 stars and the funeral home gets 3.'
by Angela L. - January 26, 2022
'Great Funeral Spray Floral Stand Very Nice ~ Very Satisfied Thanks for the timely status reports and notices A Truly #1 Experience during a tough time of lose for my family KUDOS TO FLORISTONE'
by James A. - January 22, 2022
How late can I order to make sure it gets there in time for the funeral service?
We can usually have an order delivered in about 4 hours after it is placed. You have until 1pm in the funeral home's time zone to place an order for same day delivery. We also ask that you place the order by 1pm the day prior for next day morning delivery. If it is an early morning delivery, please specify this in the 'Special Instructions' during Checkout.
Are you the actual local florist located near the funeral home? Who is Florist One?
No. We use our preferred local florist that is close to the funeral home to make the delivery. Florist One has been online since 1999. We've delivered over 1 million orders using trusted local florists.
What if my order is too late for delivery?
If flowers are not delivered, we will refund your money in full. We will ask you first if you'd like to deliver flowers to the family's home.
What is an appropriate size of arrangement to send?
Sizes of the arrangements are shown under the product description. Most of our arrangements are appropriately sized for a funeral home. An appropriate size depends on your situation. Arrangements generally fall into three categories:
Small - Under 16" - Table Arrangements, Baskets and some Plants
Medium - 16" to 30" - Baskets, Plants, some Table Arrangements
Large - Above 30" - Sprays, Wreaths, Hearts, Crosses, Casket Sprays
Will this get there before the visitation/service starts?
The local florist will communicate with the funeral director to make sure your arrangement is delivered at the appropriate time before the family arrives at the funeral.
Can you send me a picture so I know what is being sent?
We can make a request but cannot guarantee that the local shop will be able to accommodate this. You can place this as a request in 'Special Instructions' during Checkout.